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Not So Mumsy
Life & style for the modern mama

BABY LONDON | JULY 2017

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notsomumsyJuly 12, 2017Comment
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SHIPPING AND RETURNS POLICY

Hello!  Thank you for shopping with us. We promise to do our very best to deliver an amazing product and customer experience.

  • All orders are processed on Monday/Tuesday.

  • PRE-ORDERS: Please note we do not partially fulfil orders that contain a pre-ordered item. Your order will only be fulfilled once that item comes into stock. Please purchase separately if you wish to receive your in-stock items sooner.

  • Shipping within Australia may take 3-7 days with standard post or 2-4 days with express post.

  • We ship worldwide! This can take anywhere between 14-21 days depending on your location. Unfortunately at this time we do not offer express post for international shipping.

  • We will refund or give you a store credit for any product purchased at the wrong size within 14 days of purchase. No exchange on wrong sizes.

  • We will replace or refund any item that is faulty. Please email through a picture of the faulty item, your original email receipt and order number. 

  • We will refund for change of mind within 7 days of purchasing the product, but you will need to cover return shipping costs. Alternatively, you can choose a store credit and we will cover return shipping costs.

  • RETURN ADDRESS: NOT SO MUMSY Studio 56, 20-28 Carrington Road, Marrickville, NSW 2204, Australia

If you have absolutely any questions regarding your purchase, please don't hesitate to contact us at customerservice@notsomumsy.com


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